A) Leaders should strive for an impersonal and detached leadership style.
B) Leaders should disclose the details of their personal lives to build trust with members regardless of the type of group.
C) Leaders should adopt a more controlling leadership style, especially in the beginning stages.
D) Leaders should set and reinforce clear supportive norms as one way to establish cohesion within the group.
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A) an expert
B) a superperson
C) a friend
D) someone that can help them
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A) One purpose of confrontation is to develop less gen-uine relationships with others
B) Sensitivity is an important element of confrontation
C) Confrontations are more effective if the focus is not on specific behaviors
D) It is extremely important to have confrontation throughout the group
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A) exhibiting a high degree of self-centeredness
B) continually identifying with others
C) sometimes welcomed in the early stages of a group's progress
D) silent
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A) cognitive therapy
B) behavior therapy
C) Gestalt therapy
D) reality therapy
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A) It can be a form of resistance
B) It should always be discouraged as counterproductive
C) It can work against group cohesion
D) It has the potential for being productive.
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A) ignore the member's irritating behavior so as to not reinforce it.
B) ask other members to comment on how they are affected by the member's behavior.
C) give the member an ultimatum to either stop the behavior or leave the group
D) use humor to lessen the tension in the group
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A) their purpose is always to stir up emotions
B) they should be grounded in some theoretical framework.
C) if they are ineffective, it is because of the members' re-sis-tances.
D) one should use solution-focused strategies whenever possible given their widespread appeal.
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A) The leader writes a specific contract for each member to implement after the group has ended.
B) The leader discusses what he or she will be doing in the commu-nity
C) The leader gives appropriate referrals
D) The member makes something up to make the leader happy
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A) high
B) the result of external factors
C) the result of internal factors
D) low
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A) attending and listening
B) direct and relentless confrontation of defenses
C) genuineness and self-disclosure
D) respect
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A) Positive feedback is rated as more desirable than negative feedback.
B) Specific here-and-now feedback that pertains to behavior in the group is especially useful.
C) Leaders should model effective delivery of feedback and encourage members to engage in thoughtful feedback exchange
D) Negative feedback seems more credible and helpful in the early phases of a group.
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A) sensing underlying messages.
B) the ability to formulate your next response while listen-ing.
C) noting gestures and changes in expression.
D) being sensitive to discrepancies between a member's words and body language.
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Multiple Choice
A) Groups usually progress predictably through clearly de-fined stages.
B) Once a group reaches a high level of productivity, it will remain at that level.
C) Trust may need to be reestablished during the working stage.
D) Once trust is established it is always there.
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A) working stage
B) transition stage
C) pre-group stage
D) initial stage
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A) give each member an opportunity to state what he or she wants from the upcoming session
B) begin the session sharing what they had experienced over the days they were gone in detail.
C) only allow a couple of members to share
D) focus on the first person who shares important personal information.
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A) development of trust
B) development of group cohesion
C) achieving intimacy
D) consolidation of learning.
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A) testing and confronting the leader.
B) sharing of leadership functions by the members.
C) orientation and exploration.
D) a willingness to share threatening material.
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A) hope
B) feedback
C) intimacy
D) freedom to experiment
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